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The evolution of online tracking and data collection
Apple and Google are both in the process of enacting a seismic shift in the advertising industry as they change both the conditions and technology that enables the kind of data tracking and personalized advertising that both have profited from.
This is partly a response to anticipated government regulations, but also an attempt to reinforce their power and position in the industry.
For example Apple’s measures are aimed at two primary targets: consumers who increasingly desire stronger privacy controls, and Facebook who will be potentially impacted the most when Apple changes how consent on their devices is obtained.
Apple is making a huge change to settings on users’ iPhones in the name of privacy, and it will fundamentally change mobile advertising on those devices.
Apple’s seismic change to the mobile ad industry is drawing near, and it's rocking the ecosystem https://t.co/puAmyBoAT7— wired guerrilla (@wiredguerrilla) December 26, 2020
In response Facebook is doubling down on the argument that personalized advertising is not only good, but preferred by users.
1/ Apple is elevating a privacy option that was previously buried deep in its phones' UX, making it harder for advertisers to target ads and track performance. Facebook's recent earnings report warned it may hurt business this quarter.https://t.co/yyUVhYykkJ
— Christine Alemany (@XineAlemany) March 5, 2021
2/ In response, Facebook will begin showing a prompt to encourage users to share their information to “provide a better ads experience” when Apple’s changes go into effect. Facebook's latest campaign is partly designed to spur users to say “yes” to this prompt.
— Christine Alemany (@XineAlemany) March 5, 2021
3/Facebook launched a campaign that includes TV spots directed by David Wilson and voiced by Grace Jones. The takeaway: "The world is full of good ideas. Thanks to personalized ads, small businesses can get theirs found.https://t.co/VYpDEuOiYB
— Christine Alemany (@XineAlemany) March 5, 2021
While this is recycling stale arguments around discovery and personalized ads being more interesting, it doesn’t address concerns that ads stalk you or read your mind.
Nonetheless I do wonder if people will be receptive to this argument, or whether they will see past it.
Google on the other hand is feeling different pressure from Apple’s change in privacy permissions and the manner in which consent is gathered.
It pits them between a rock and a hard place, given that their business depends upon third party tracking, and yet they too want to convey to governments that they’re changing their ways and becoming better stewards of personal information.
Analysts giving their take on Google having to keep up with Apple's leadership on privacy without risking Google's surveillance advertising biz model…. sometimes I just send back my replies inline. pic.twitter.com/DSE6FUzkxb
— Jason Kint (@jason_kint) March 3, 2021
Like Apple, Google is not so much interested in user privacy, as they are their own profit and power. Similarly they recognize that it is better to be the change agent than be disrupted by change coming from elsewhere.
As a result Google has their own proposals for how tracking on the Internet can change. Most notable is something called FLoC.
Google's new idea to solve the privacy problems of third party tracking is stuck in an old mindset: key quote from the EFF: "Instead of re-inventing the tracking wheel, we should imagine a better world without the myriad problems of targeted ads."https://t.co/najdjhzgpT
— Tim Head (@betatim) March 8, 2021
Google is leading the charge to replace third-party cookies with a new suite of technologies to target ads on the Web. And some of its proposals show that it hasn’t learned the right lessons from the ongoing backlash to the surveillance business model. This post will focus on one of those proposals, Federated Learning of Cohorts (FLoC), which is perhaps the most ambitious—and potentially the most harmful.
FLoC is meant to be a new way to make your browser do the profiling that third-party trackers used to do themselves: in this case, boiling down your recent browsing activity into a behavioral label, and then sharing it with websites and advertisers. The technology will avoid the privacy risks of third-party cookies, but it will create new ones in the process. It may also exacerbate many of the worst non-privacy problems with behavioral ads, including discrimination and predatory targeting.
Google’s pitch to privacy advocates is that a world with FLoC (and other elements of the “privacy sandbox”) will be better than the world we have today, where data brokers and ad-tech giants track and profile with impunity. But that framing is based on a false premise that we have to choose between “old tracking” and “new tracking.” It’s not either-or. Instead of re-inventing the tracking wheel, we should imagine a better world without the myriad problems of targeted ads.
Google’s FLoC almost sounds too good to be true, or too complicated to be possible, and that has engendered skepticism from tech critics:
Confused re Google news:
Anybody care to explain how groups of people will be tracked without individual people being tracked? Aren't groups made up of individuals, and aren't individuals in many groups?
Seems like almost a proof that individuals will de facto be tracked.
— Cathy O'Neil (@mathbabedotorg) March 4, 2021
OK reading the methodology on FLoC and this makes me laugh:https://t.co/Iv1yFOriUf pic.twitter.com/d7XhiYNkcG
— Cathy O'Neil (@mathbabedotorg) March 4, 2021
Hi, we're totally not tracking individuals, but we will somehow decide whether our cohort assignments are sexist, racist, or otherwise discriminatory.
Can't have it both ways. You need information about people to measure the extent to which you're segregating them.
— Cathy O'Neil (@mathbabedotorg) March 4, 2021
Others have seen right through Google’s proposals, recognizing them as distractions from the company’s true pursuit: power and profit.
my hot take on floc: it's bad https://t.co/yrbWUqLX7y
— shoshana wodinsky (@swodinsky) January 25, 2021
my hotter take on floc: even if advertisers are forced to acquiesce to google's demands on the regular, they can still call out the company's longterm gaslighting for what it is
— shoshana wodinsky (@swodinsky) January 25, 2021
my hottest take on floc: if we really want to call out google's bs on a national level, then the feds need to *actually agree* on a definition for "consumer privacy" that isn't defined by………….. google https://t.co/T7Y1TiIU7V
— shoshana wodinsky (@swodinsky) January 25, 2021
This last point is crucial. Why would we believe what these companies say about their practices, let alone their impacts.
Instead we should have governments if not trusted intermediaries defining what we mean by privacy or consent.
We got into these issues and more when we discussed this as a segment on our Cyberpunk Now show. I anticipate that the salon will also get into new territory regarding the future of advertising.